Contact Support
Have questions or facing issues? Our team is always ready to help.
Email us at
thangdevalone@gmail.com
We will try to respond within 24 business hours.
Working Hours
Monday to Friday
8:00 AM – 10:00 PM (ICT)
Tips for faster support
Please attach screenshots and describe the issue in detail.
Frequently Asked Questions
Go to Settings in the app → select "Delete Account". All your data will be permanently deleted.
Poket uses Google or Apple sign-in, you don't need a separate password. Please try signing in with that account again.
PhotoBooth photos are only saved on your device. We do not store personal photos on our servers.
Make sure you enter the correct Locket email/password. If the issue persists, please email us with a description of the error.
Poket has a free version with all basic features. Some advanced features require a Premium subscription.